Initial Conversation

Finding a therapist with whom you are comfortable can be challenging, particularly when you only have a list of names from which to choose. To make this process easier, I invite you to contact me for a free 15 minute phone discussion to help us assess whether I might be helpful to you.

You may reach me by email at teresa@drteresajohnson.com or by phone at (603) 865-1934. If emailing or leaving a voice message, please provide your phone number and the best times to contact you. When we speak, I would like to hear what you are dealing with in your life and what you are hoping to gain from counseling. This is also an opportunity for you to ask any questions you have of me, such as what to expect in therapy and any specific questions about my therapeutic style. Meeting for an initial session will then give you an opportunity to explain in more detail your experiences and struggles, and we can discuss how we can work to meet your goals.

Please note I am not in-network with insurance plans. For information about possible insurance reimbursement, see the payment information documents on the Services page for more information.


Contact Information

Office hours are Monday through Friday from 10 a.m. to 7 p.m. 

I can be reached by email at teresa@drteresajohnson.com or by phone (voice but not text) at 603-865-1934. I return email and phone messages as soon as possible, usually within 24 business hours. The number for text communication is 978-254-7165. If you need to send a fax, the number is 603-290-5640. My mailing address is PO Box 327, Portsmouth NH 03802-0327.

Email is the most efficient way to reach me and can be used for scheduling but not for discussing clinical issues. Please be aware that my voicemail is confidential, but I cannot guarantee the confidentiality of email due to the lack of Internet security, though my email is HIPAA-compliant. Texting is the least reliable way to reach me, so please do not assume I received your message unless you receive a response. Communication outside sessions is primarily in regard to scheduling and payment arrangements. 

If you need to reschedule or cancel a session, please provide at least 48 hours notice to avoid being charged for the session. Providing more than 48 hours notice is helpful when you know in advance you cannot attend, allowing me time to offer the appointment to others who may be waiting.


Client Portal

Clients are provided a login to access a secure HIPAA-compliant portal

The portal allows clients to:

  • complete intake paperwork
  • view upcoming scheduled appointments
  • schedule and cancel appointments
  • place a card on file to be charged for future sessions
  • pay online for past sessions
  • download superbills for insurance reimbursement
  • complete and submit documents
  • send secure messages

Location

My office is located at 5 Market Street, Portsmouth NH which is in Market Square on the corner of Market and Congress. The entrance to my office building is between Alie Jewelers and Footnotes shoe store. After walking upstairs to the second floor, the waiting room is at the end of the hallway on the left. Please be aware the office is not handicap-accessible. Parking options include the parking garage, street and lot parking, as well as the free shuttle service on Thursday and Friday evenings during peak season.